Caring for customers is the of highest priority for Tyger Valley Shopping Centre and to facilitate superb customer service there are three customer care desks as well as customer care telephones situated throughout the Tyger Valley centre.

The Tyger Valley Arena incorporates an entertainment arena with food, leisure, banking and exciting retail stores. The Tyger Valley Arena is contained in a three-level setting using the very latest designs and techniques, incorporating glass panels sandblasted with decorative designs, blended with brushed steel cladding and fittings.

Children are also taken care of at Tyger Valley Shopping Centre with baby changing facilities in the toilets, as are disabled shoppers catered for with specially designed toilets. At each entrance there is also a intercom system that customers can utilise when in need of a wheelchair. With over 5 000 parking bays there is more than ample parking for customers when visiting Tyger Valley and there is a choice of either undercover parking or free parking.